Privacy

The Application of this Privacy Policy

This Privacy Policy applies to personal data and information regarding guests and other individuals with whom we do business and to the management of that data and information in any form, whether electronic or written.

Our Personal Information collection

The term “personal data” in this Policy refers to personal information which is capable of identifying you as an individual. You can visit our website without providing any personal data or information. When we need to collect personal data from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. Personal data may be collected as part of:

• your name, gender, personal and work contact details, business title, date and place of birth, image, nationality, and passport and visa information;
• guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilised, special requests made, observations about your service preferences (including room and vacation preferences), telephone numbers dialed and faxes, texts and telephone messages received;
• any information necessary to fulfil special requests (e.g. health conditions that require specific accommodation or services);
• information, feedback or content you provide regarding your marketing preferences, in surveys, sweepstakes, contests, or promotional offers, or to our websites or apps and those of third parties;
• information collected whilst at Haveli Dharampura through the use of closed circuit television systems, internet systems (including wireless networks that collect data about your computer, smart or mobile device, or your location), card key and other security and technology systems;
• information collected whilst you access Haveli Dharampura website (we describe this in more detail in Sections 7 and 8 below);
• contact and other relevant details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g. travel agents or meeting and event planners); and
• in limited cases, information relating to the credit of customers.

How We Use Personal Information

• provide and charge for hotel accommodation and other goods and services;
• provide you with a better or more personalized level of service, including information and services from a third party (such as additional guest services at Haveli Dharampura, local attractions and transportation options);
• respond to requests for information and services, including services from a third party (such as restaurants or
  transportation providers);
• fulfil contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers or your employer) and vendors (e.g. credit card companies, airline operators and third party loyalty programs);
• provide for the safety and security of staff, guests and other visitors;
• administer general record keeping;
• meet legal and regulatory requirements;
• test and evaluate new products and services; and
• process credit applications

Disclosures of your Personal Information

From time to time, we may disclose and transfer your personal data and information (to Haveli Dharamputra, travel-
related companies who provide administrative, telecommunications, payment, fulfilment or other services to any of the Haveli Dharampura to facilitate your requests or provide you with goods and services you require and for the
purposes described under the section “How we use Personal Information”. The recipients of any such data are contractually prohibited from using personal data and information for any purpose other than for the purpose of work related to Haveli Dharampura

We reserve the right to disclose any personal data and information we have concerning you if we are compelled to do
so by a court of law or requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property. We also reserve the right to retain information collected and to process such information to comply with accounting and tax rules and regulations.

We may share aggregated demographic information with business partners, affiliates or other entities.  This
aggregate information is not linked or traceable to any personally identifiable information about you.

Except as described herein, we do not permit the sale or transfer of personally identifiable information to third parties.

Information We Collect When You Visit Us Online

If you access any Haveli Dharampura website, you may wish to know the following:

You Can Browse Without Revealing Who You Are

You can always visit our websites without logging in or otherwise revealing who you are.

Usage Information

When you visit our websites, we collect information about how you use those websites. Examples of such information
include the Internet Protocol address automatically assigned to your computer each time you browse the Internet, the date and time of your visit, the pages you access and the amount of time you spend on each page, the type of
Internet browser you use, your device’s operating system and the URL of any websites that you visited before and
after visiting our website. That information is not linked to you as an individual unless you create a user profile, but we may keep records of the device being used.

Social Media

Our websites may also contain plug-ins and other features that integrate third party social media platforms into our websites. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.

Choice

You may always choose what personal data and information (if any) you wish to provide to us. However, if you
choose not to provide certain details, some of your experiences with us may be affected.

We will abide by any request from you not to send you direct marketing materials. When such a request is received,
your contact details will be “suppressed” rather than deleted. This will ensure that your request is recorded and
retained unless you provide a later consent that overrides it.

How to Access or Correct Your Personal Information

You are entitled to access and make changes to any personal data relating to your profile held in our database. You
should update the personal data held by us whenever there is a change. If you have any questions about this Policy,
or if you would like to submit a request for access to or change of the personal data and information that we maintain about you, please contact info@havelidharampura.com.

We reserve the right to charge a reasonable fee for the processing of any such access request. As indicated above,
all requests for access to your personal information must be submitted in writing. When communicating your request,
please be sure to include your full name, address and telephone number so we can ascertain your identity, and
specify clearly the type of enquiry and the original source of data collection.

Changes to this Policy

Just as our business changes constantly, this Policy may also change. To assist you, this Policy has an effective date set out at the end of this document.