Privacy Policy

Privacy Policy

Privacy Policy :

1. The Toy Bank is committed to the ethical collection, retention and use of information that you provide to us about yourself on this Site (“Site”)

2. Your Personal Information may comprise the following:
a) your name
b) your occupation
c) your email and mailing address
d) your telephone number
e) limited personal details
f) Any other data as The Toy Bank may require

3. The following Privacy Policy sets forth our understanding with you on the collection, use and protection of your Personal Information. Please read the entire Privacy Policy.


5. Collection of Information
5.1: Site Browsing: You browse the Site anonymously. We do not require you to identify yourself or reveal any Personal Information while browsing through the Site. However, you may not be able to access certain sections of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to transact at the Site or make any donations at the Site, without providing the Site with Personal Information. If you desire to register yourself at the Site, you would be required to provide your Personal Information.
5.2: While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as:
(i) the date and time you visit the Site, along with the address of the previous website your were visiting, if you linked to us from another website etc.
(ii) the type of browser you are using (such as Internet Explorer version ‘X’)
(iii) which ‘hit’ it is on the Site
5.3: The General Information is not Personal Information. THE TOY BANK’s tracking system does not record personal information about individuals or link this information to any Personal Information collected from you.
5.4: The General Information is used by THE TOY BANK for statistical analysis, for tracking overall traffic patterns on the Site and to gauge the public interest in THE TOY BANK and the Site. Such General Information may be shared by THE TOY BANK with any person, at THE TOY BANK’s discretion.
5.5: Cookies:
“Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the Site holder to track how a visitor navigates through its Site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviors, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the Site, and the Site visited just before and just after the THE TOY BANK Site.

Types of Cookies
Cookies can be set to expire: on a specified date after a specific period of time when a transaction has been completed or when a user turns off his/her browser.
A cookie that is erased from memory when a visitor’s browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.
Persistent cookies may be used in some cases, for example, to recognize when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that Site to perform a function or transaction.
To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact ability to use that service.

Refusing Cookies on THE TOY BANK’s Website
Customers may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability, and that you set your browser to alert you accordingly.
Newer browser versions allow you to be alerted or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option.
Note: Some product features and services provided by THE TOY BANK require you to accept a cookie in order to be able to use the particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session IDs, and no customer data is stored on the cookies.

6.0 Usage of Information
6.1: Personal information will be used by THE TOY BANK for internal purposes including the following:
(i) sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, THE TOY BANK Annual Report, THE TOY BANK-in -Action, reminders for donations, regular updates on the utilisation of donations by THE TOY BANK and other updates.
(ii) processing your donations to THE TOY BANK and purchases of THE TOY BANK products on the Site. (iii) delivering the THE TOY BANK products you have purchased on the Site /Receipt for donations made by you to THE TOY BANK.
(iv) maintaining an internal confidential database of all the Personal Information collected from visitors to the Site
(v) evaluating and administering the Site and THE TOY BANK’s activities, responding to any problems that may arise and gauging visitor trends on the Site.

7. Disclosure of Personal Information by THE TOY BANK
7.1: Within THE TOY BANK, access to Personal Information collected by THE TOY BANK will be given only to those persons who are authorised by THE TOY BANK and third parties hired by THE TOY BANK to perform administrative services. THE TOY BANK will provide access to third parties for inter alia entering and managing Personal Information in THE TOY BANK’s Database, processing your orders or donations preparing address labels, sending emails, which require such third parties to have access to your Personal Information. THE TOY BANK cannot guarantee that such parties will keep your Personal Information confidential and THE TOY BANK will not be liable in any manner for any loss of confidentiality attributable to such third parties.
7.2: THE TOY BANK may share Personal Information with any of persons who are associated with THE TOY BANK, including companies and non-governmental organisations affiliated with THE TOY BANK in any manner. THE TOY BANK will retain ownership rights over such information and will share only such portions of the Personal Information as it deems fit.
7.3: THE TOY BANK is not liable in any manner whatsoever for the loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your Personal Information by a third party who is not an employee of THE TOY BANK.
7.4: Notwithstanding anything contained herein or any other contract between you and THE TOY BANK, THE TOY BANK reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect THE TOY BANK and its property, to fulfill your requests, to protect our visitors and other persons and if required by the policy of THE TOY BANK.

8. Security
8.1: THE TOY BANK endeavors to use up-to-date security measures to protect your Personal Information.
8.2: THE TOY BANK however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.

9. Links to other Websites
The Site contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. THE TOY BANK is not expressly or impliedly responsible for, or liable to any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.

10. Variation of the Privacy Policy
THE TOY BANK shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

11. Copyright Protection
All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of THE TOY BANK and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of THE TOY BANK and protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making enquiries, making a donation or placing an order for the purchase of THE TOY BANK products. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of THE TOY BANK. All other trademarks, brands and copyrights other than those belonging to THE TOY BANK belong to their respective owners and are their property.

12. THE TOY BANK Donation Refund Policy
THE TOY BANK takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, THE TOY BANK will respond to the donor within 15 working days of receiving a valid appropriate request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send THE TOY BANK a written request for a refund within 2 days of making the donation to THE TOY BANK’s official address and a copy of mail to info@ from the respective donation email id along with proof of the deduction of the donation amount.
Further, in cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses with an undertaking that the same has not been used for tax deduction or any other purposes.
If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation.
However, in case of a valid refund request due to any error on THE TOY BANK’s part, THE TOY BANK will refund the donation and bear the costs of the same.
International donations will need minimum 20 days for the refund process or as the time taken by respective financial channel partners.